Frequently Asked Questions

What is BEIDS?
BEIDS is a 24/7 Emergency Support Service primarily for riders and horses.

The service is available 24-hours a day 365 days of the year and manned by the BEIDS Emergency Response Team.

The Emergency Response Team responds to calls from the public or emergency services after finding a rider, horse or rider’s mobile phone together with a BEIDS ID wristband, horse toggle, hat or mobile badge.

If a rider is found is ill or injured the Team provides the caller with those recorded medical details that the BEIDS member has asked to be relayed in the event of an emergency. They also contact the member’s next-of-kin and family with details of the incident, the caller’s name and phone contact details and anything else that helps the member and family to be reunited.

If a horse is found, the Team contact the horse owner, vet, stables and or family with details of the finder’s name and phone contact details and anything else that helps the member and family to be reunited.

If an item of personal property is found, the Emergency Response Team simply record what has been found, identify the owner / member from the ID number on the BEIDS ID badge and contact the member using the registered emergency contact list provided by the member.

What do I get free of charge at all times?

24/7 Emergency Response Service for messages and emergency incidents
24/7 secure access to your register details to update add or amend entries
24/7 access to re-assign ID devices from one person or item to another

What do I pay for?
A BEIDS ID pack costs £10.00 and includes 1x ID Tag and registration literature.

BEIDS ID packs include

Personal ID wristband for riders x 1
ID toggles for horses x 1
ID badges for rider hat and mobile property x 2

Can I purchase additional ID tags for me and my family?
Additional ID devices may be purchased at any time through the members shop at £10.00 (additional ID tags also available in the members shop for horses, riders, runners and cyclists, pets, keys, travel and kit bags, and your home when available).

What happens if I lose an ID tag?
Replacement ID tags can be purchased from the members shop in singles at £6.95 each inclusive of VAT and postage costs £1. (The member must nominate the lost ID tag that they wish to replace and this will be removed from their account.)

Do I pay for registration renewal?

Initial Registration and 24/7 Emergency Response Service is free of charge – renewal charges apply after 1 year.
Annual registration renewal administration charge of £15.00 covers:
All previously purchased ID tags of any sort
All family members
All ID tags purchased during the year of renewal
All family members added to the BEIDS register at any time

How do I renew my BEIDS registration?
You will be notified of the requirement for registration renewal after 10-11 months by email. Registration renewal is achieved through the members shop and is an administration fee.

Registration renewal costs £15.00 inclusive of VAT. Your registration record is automatically updated when you pay your registration renewal fee.

If you choose not to renew your registration your account will become dormant and although you will have access for up to 3 months, you will no longer be able to edit your record. You may renew your registration at any time during this 3 month window.

After 3 months without renewal payment your registration will lapse and you will have no further access to your previous registration record and all previously purchased ID tags will become void.

If your registration renewal payment is not received within 3 months of the due date and you later wish to continue with the BEIDS Registration, you will need to purchase ID tags from the BEIDS website or local stockist and start again with a new Family registration.

Why do all ID tags have different numbers?
Any person or item of property can have any number of ID devices registered to them or it. An ID device can only be registered to one person or item of property at a time or in the case of hat and mobile property stickers 1 number covers 2 items of property. An ID device can be reassigned to any person or item of property at any time.